FAQ
Sizing
How do I find out my ring size?
You can easily find out your ring size using our sizing guide which you can find here.
Order & Shipping
When will my order ship?
Some items may be in stock. In stock items will be shipped within 7 business days.
However, most of our pieces are made to order. Normal production time is between 2-3 weeks.
There may be delays during peak seasons, including holidays.
How much is shipping?
We offer free shipping on orders over $129.
I have received the wrong product, what can I do?
Please contact us at here with details of the product and the defect.
Where do you ship from?
We ship worldwide from Seoul, South Korea.
Do you offer gift wrapping?
All of our orders come in a gift-ready box!
Return policy
How do I return my order?
We only accept returns and exchanges if they are defective or damaged.
If you receive a defective item, please contact us at here with details of the product and the defect.
Contact
Still have questions? We're happy to help! Please email us at here and we will get back to you.